# Redemption Process

Workflow Steps:

1. Redemption Request

   • Owner visits the Seashell website
   • Initiates redemption through the smart contract
   • The contract notifies the protector

2. Item Return

   • Protector prepares and sends the physical item to the owner
   • Provides shipping or transfer details

3. Confirmation Process

   • Owner receives the item
   • Uploads proof of receipt and delivery notice

4. Satisfaction Decision

   • If satisfied: Confirm, release collateral, end process
   • If unsatisfied: Submit report, DAO evaluates, resolve with proofs

Important Notes:

• Only the current NFT owner can initiate redemption
• All proof submissions are stored on-chain for transparency
• DAO decisions are final and executed through smart contracts
• Redemption starts automatically if renewal is declined
• Built-in dispute resolution mechanisms are in place